THE FENCING SPECIALISTS

The Bekassure 10 Year Guarantee

The revolutionary BEKassure Guarantee is a full 10 warranty that is available at no extra cost on all Bekaert Panel Fencing systems procured through the PRO-netTM network of licensed fencing contractors.

The result of listening to our customers, the ten-year supply and fix BEKassure guarantee is unique in the fencing industry. Installed only by PRO-net fencing contractors who meet Bekaert's high standards of workmanship and performance, all BEKassure projects are independently audited to ensure you get the job you expect.

The Guarantee is fully backed by a major insurance underwriter. Since the risk is insured the owner is protected in the event of a default on the part of one of the parties involved. In the event of a claim, the customer is indemnified directly through the insurance company.

Features of the BEKassure guarantee are detailed here, and a separate pdf document is available (note that Adobe Acrobat PDF Reader is required to display this document, and it can be downloaded free from http://www.adobe.com).


Bekassure Features

 

The no-risk alternative

 

Insurance backed

 

Why do you need insurance?

 

Zero Cost to the client

 

Non adversarial

 

Independent auditing

 

Quality assured

 

Inflation proof guarantee

 

Only available from PRO-net

 

Simplified claims

 

A true 'best-value' solution

 

Which systems are covered?

 

Client obligations

 

When is the Guarantee issued?

 

Why are Bekaert doing this?

 

Limit of Indemnity

 

The no-risk alternative

The no-risk alternative to company-specific guarantees where:

  • The cover is only as good as the company behind it

  • The payment of annual premiums is required

  • Only the material is covered, not the installation

  • A claim will invariably result in a protracted dispute

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Insurance backed

BEKassure projects are insurance-backed for full ten year period

  • All BEKassure™ premiums are paid up-front by Bekaert

  • The payment of a single up-front premium by Bekaert means that each BEKassure™ project is automatically covered for the entire guarantee period

  • The insurance will not lapse and no party has to remember to pay

  • Remember - insurance companies are in the business of reducing risk

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Why do you need insurance?

Why do you need a BEKassure Guarantee?

  • Because in practice it can be very difficult over the life of a fencing system to establish the true cause of a failure

    • was it a defective product?

    • was the coating to blame?

    • was it just badly installed?

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Zero Cost to the client

The BEKassure Guarantee is genuinely ZERO-COST to the client

  • Single, full-term insurance premium paid by Bekaert

  • You don't pay any extra for a genuine guarantee

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Non adversarial

Non-adversarial dispute resolution

  • By having the risk insured, the owner has no need to prove fault or resort to litigation to make a claim

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Independent auditing

All BEKassure projects are independently audited to ensure a high standard of installation

  • The auditor works for the insurer and protects the interests of the underwriter and the owner

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Quality assured

All BEKassure systems are manufactured to international Standards

  • Quality Assurance to BS EN ISO 9002

  • Environmental standard to BS EN ISO 14001

  • Gates to latest European Safety and Quality Standards incl BS EN ISO 12453 and Socotec

  • "Investors in People" accredited

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Inflation proof guarantee

BEKassure Guarantees are inflation-proof

  • Building Index linked

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Only available from PRO-net

The BEKassure Guarantee is only available through the PRO-net Licensed Contractor Network

  • Not a club

  • A national network of independent and competing fence installers

  • All PRO-net™ contractors must earn their status annually and comply with the terms and conditions of their PRO-net™ Licence incl. provisions for health & safety, environmental policy etc.

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Simplified claims

Simplified claims

  • all claims handled by insurance company

    • no arguments with contractor

    • no arguments with manufacturer

  • non-adversarial

  • independent arbitration

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A true 'best-value' solution

BEKassure™ is a true 'best-value' solution

  • Excellent whole-life value for money

  • No need for client supervision or retentions - all jobs are independently signed off

  • An ideal basis for long-term partnering relationships eliminating the need for traditional competitive tendering

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Which systems are covered?

Which Bekaert Systems carry the BEKassure Guarantee?

  • The BEKassure™ Guarantee is available on the majority of complete Bekaert panel-and-post systems

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Client obligations

What obligations does the BEKassure Guarantee place on owners?

  • very few!

  • This is because it is a 'no quibble', 'no small print' guarantee.

  • Clients must simply:

    • State the conditions of use

    • Agree the specification with Bekaert

    • Notify any changes of use

    • Exercise a reasonable Duty of Care over the term of the insurance cover

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When is the Guarantee issued?

When is the BEKassure Guarantee issued?

  • The guarantee is issued to the final customer following satisfactory completion of the fencing installation and technical acceptance by the insurer's auditor.

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Why are Bekaert doing this?

Why are Bekaert doing this?

  • As Market leader, Bekaert are committed to sending the standards for others to follow

  • Bekaert want to draw a clear distinction between genuine quality and inferior 'look-alike' products

  • Bekaert understand that a satisfied client is a client that comes back again and again

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Limit of Indemnity

Indemnity under BEKassure™ shall not exceed the total contract value

  • Year 1: 100% of the repair costs

  • Year 2: 95% of the repair costs

  • Year 3: 90% of the repair costs

  • Year 4: 80% of the repair costs

  • Year 5: 75% of the repair costs

  • Year 6: 70% of the repair costs

  • Year 7: 65% of the repair costs

  • Year 8: 60% of the repair costs

  • Year 9: 55% of the repair costs

  • Year 10: 50% of the repair costs

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Tel : 0151 343 1515
Tel : 0151 343 1616
Fax : 0151 343 1919
Fax : 0151 343 1616
   

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